FAQs

Please follow the steps below to complete the process of the online booking.

Step 1 : Check availability

The system will find the room availability on the time that you have chosen. You can choose your preferred room on the choic

Step 2 : Guest information

Please input your information in the form so we can contact you back. If you are RarinJinda member, you can use your email or display name and password. But if you are not RarinJinda member, you must input your information in the form and choose to become a RarinJinda’s member.

Step 3: Review reservation

Please recheck your reservation detail before going to the next step. If you would like to cancel, please close this page and make the new reservation again.

Step 4: Submit your request & Make online payment

Please kindly make an online payment in order for you to complete and to secure your hotel booking. You may make an online payment using VISA, American Express or Master Card.

• Check-in time is after 14:00 and Check-out time is by 12:00 noon

• A Maximum of 2 childrens under 12 years old per room is allowed.
• Breakfast for first child is complimentary and 50% charge for a second.
• A child age 12 and above are considered an adult.

In the event that cancellation is made less than the requirement, a cancellation charge will be applied.

Any amendments or cancellations should be made within 7 days prior to arrival date in Low season (1'May-31'Oct) , within 14 days prior to arrival date in High season (1'Nov-19'Dec , 6'Jan-11'Apr & 17-30'Apr) and within 21 days prior to arrival date in Peak season (20'Dec-5'Jan & 12-16'Apr)

If notification of amendment or cancellation is received before the requirement prior to arrival date and payment has been made, a credit card processing fee of 7% will be paid.

If notification of amendment or cancellation is received within less than the requirement prior to arrival date, payment made is non-refundable.

You can make an online payment using credit card.

Click on " Book Now " link and follow the process of online booking. Once paid, the confirmation letter which send to your email.